Cancellations & No-Shows

We get it—life happens! If you need to cancel a class or appointment, please do so at least 12 hours prior to the scheduled start time.

• Class packages, drop-ins, and memberships will have the credit deducted if not canceled in time.

• For unlimited memberships, a $15 late cancellation fee will apply, and no-shows will be charged the drop-in rate of $32.

Waitlist Policy

If a class is full, you can add yourself to the waitlist—just be sure you have a valid class credit in your account.

• Once added, you’ll be notified via email or text if a spot opens up. Make sure your Mindbody profile notifications are turned on.

• It is the client's responsibility to monitor their waitlist status.

• If you no longer plan to attend, please remove yourself from the waitlist at least 12 hours before class so another client can join.

• If you do not receive a spot in the class you will receive your class credit back within 24 hours to rebook another class.

Studio Etiquette & Safety Policies

• We are a cashless studio—only credit or debit cards are accepted.

• Every client must have their own Mindbody account and check in at the front desk before class begins. No walk-ins without registration.

• First-time visitors must sign a liability waiver before participating.

• Grippy socks are required for all classes—no exceptions.

• Please arrive 5–10 minutes early. For safety reasons, clients who are more than 5 minutes late will not be permitted into class. The instructor has the right to lock the studio door once class begins to avoid disruptions.

• Late arrivals are not only unsafe but also distracting to others. We appreciate your understanding and cooperation in maintaining a peaceful environment for all.